RIGHT OF WITHDRAWAL

In accordance with the provisions of Spanish legislation, the customer has the right of withdrawal, by virtue of which he may return the product received if he finds that it does not meet his expectations.

The exercise of this right may be effective within a maximum period of 14 calendar days from its receipt . Due to the nature of the products marketed on this website, the buyer who wishes to exercise their right of withdrawal should not open the product, so that it remains fit for consumption.

In the event that the buyer has opened the product, this right of withdrawal will not be applicable according to the exclusions contained in article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws modified by art. 28 of Law 3/2014, of March 27, in paragraph e ).

The refund of the purchase amount will be made once the status of the merchandise has been verified and will be made through the same means of payment used to pay for the order and, in any case, within a maximum of 14 calendar days from the date of purchase. reliable receipt of the withdrawal request, as long as MIL & UN VERD, SL is the one who manages the collection of the product. In the event that the buyer returns the product through a transport company of his choice, the period of 14 days will start to run from the date MIL & UN VERD, SL has effective knowledge of the shipment of the merchandise or, failing that, from the receipt of the product.

The return costs derived from the exercise of the right of withdrawal, will be paid by the buyer.

To exercise the right of withdrawal, the consumer must notify his decision to withdraw from the contract through an unequivocal statement.

The user must complete and electronically send the withdrawal form model through the website miliunverd.com. Through this option, the consumer will receive without delay the acknowledgment of receipt of said withdrawal, which must be confirmed in order for his wish to withdraw to be effective. To meet the withdrawal period, it is sufficient that the communication regarding the exercise of this right is sent by the consumer before the corresponding period expires.